Insurance Claims
Mack’s Automotive works with all insurance companies and offers deductible assistance. We’ll work directly with your adjuster and keep you informed every step of the way – so you can focus on getting back to normal.
Why Choose a Non-Preferred Body Shop?
Taking your vehicle to a non-preferred (independent) body shop gives you an advocate who works for you rather than the insurance company. An independent shop answers to you, keeping the focus on your satisfaction and your vehicle’s safety rather than on pleasing an insurance provider.
What Is a Preferred Auto Body Shop?
A preferred auto body shop has a direct relationship with an insurance company. The insurer often recommends these shops because they offer discounted rates or meet standards agreed upon with the insurance provider. While that may seem convenient, it has drawbacks that can affect the quality and cost of your repairs.
Why Insurance Companies Recommend Them
- Lower repair costs for the insurer: Preferred shops agree to work for lower rates, which helps the insurer keep costs down.
- Potential for cost-cutting: To meet those rates, a shop may use aftermarket parts instead of original equipment manufacturer (OEM) parts, or opt for quick fixes instead of fully addressing the underlying damage.
These cost-cutting measures can result in repairs that don’t restore your vehicle to its pre-accident condition. Remember: your insurance company may recommend a shop, but you can choose who repairs your vehicle.
Have questions about your claim? See our accident process or give us a call.
